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Workday Business Analyst

2 months ago


Tampa, Florida, United States 00002 Citibank, N.A. Full time
Job Summary

The IT Business Senior Analyst is an intermediate-level position responsible for facilitating collaboration between business stakeholders and technical teams to ensure seamless information exchange. This role contributes to ongoing business performance analysis and drives business planning by providing insights and recommendations.

Key Responsibilities
  • Analyze and document complex business requirements and processes related to functional areas of expertise.
  • Lead the design and review of existing or new functionality/configuration with technical and functional resources at all levels.
  • Understand project scope and details, identifying resource needs for tasks or assigned areas of responsibility.
  • Manage multiple, parallel projects/tasks using exceptional organizational and time management techniques to complete tasks in a timely manner.
  • Guide and provide thought leadership on how skillset and capability can help resolve client needs, actively participating in all phases of the Workday life cycle.
  • Monitor task progress against plan, reporting status to leadership on project issues.
  • Establish and maintain client relationships, communicating client feedback to leadership as appropriate.
  • Suggest improvements and proactively address issues, answering inquiries by established deadlines.
  • Demonstrate knowledge relating to Workday functional areas and participate in training and development initiatives to stay current with trends and practices.
  • Contribute to knowledge management capital through activities such as sharing documented lessons learned, Q&A, documented deliverables, and posting best practices and knowledge sharing information to the internal info sharing site.
  • Understand quality standards for own work and monitor and manage work of team members, providing feedback as appropriate.
  • Complete assigned tasks in prescribed timelines consistent with deliverables and seek support and direction as needed.
Requirements
  • 3+ years of relevant experience.
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills.
  • Proven interpersonal, data analysis, diplomatic, management, and prioritization skills.
  • Consistently demonstrate clear and concise written and verbal communication.
  • Proven ability to manage multiple activities and build/develop working relationships.
  • Proven self-motivation to take initiative and master new tasks quickly.
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.
Education
  • Bachelor's degree/University degree or equivalent experience.