BDC Manager for Large Auto Group

3 weeks ago


Hempstead, United States Millennium Chevrolet Full time
About Millennium Chevrolet

We are a leading auto dealership dedicated to providing exceptional customer experiences. Our team is passionate about delivering top-notch service and support.

Job Description

This role plays a critical part in driving sales success and building strong customer relationships. As a Customer Experience Representative, you will be responsible for answering and handling incoming sales calls, responding to internet leads, and maintaining excellent customer relationships through follow-up calls and reports.

Key Responsibilities:

  • Develop and implement effective call handling strategies
  • Build and maintain strong relationships with customers and colleagues
  • Ensure timely and accurate reporting to management

Estimated Salary: $65,000 - $85,000 per year.

Required Skills and Qualifications

To excel in this role, you must possess:

  • A high school diploma or equivalent
  • Experience as BDC Manager for a large auto group/dealership
  • Certification in CRM, Reynolds & Reynolds, and Phone Scripts
  • Superb communication, customer service, and problem-solving skills
Benefits

We offer a comprehensive benefits package, opportunities for growth and development, and a collaborative work environment.



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