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Operations Supervisor

2 months ago

Okemos, Michigan, United States Clean Team Full time

Are you equipped to lead a team effectively?

If so, we have an exciting opportunity for you.


The Operations Manager is responsible for overseeing the overall operational activities and ensuring the effective and successful management of workforce, productivity, quality assurance, and safety protocols as defined by the Operations Division. The ideal candidate will guarantee safe and efficient operations while acting as a representative of the company in addressing customer concerns. This role involves enhancing operational procedures, systems, and principles in the areas of information management, business processes, and improved management reporting, while also seeking opportunities for system expansion.


Key Responsibilities:

  • Manage operational systems, processes, and infrastructure while identifying areas for improvement.
  • Anticipate and monitor operational risks, providing strategic solutions.
  • Contribute significantly to long-term planning, project status updates, and implementing change control processes.
  • Oversee and report on key metrics on a weekly, monthly, quarterly, and annual basis.
  • Identify trends and evaluate opportunities for process enhancement and execution.
  • Manage staffing levels, wages, hours, and contract labor in relation to revenue.
  • Demonstrate the ability to anticipate customer needs, adapt goals and direction swiftly, and multitask effectively.
  • Have proven experience supervising teams of 15 or more employees.
  • Collaborate with home office team members to ensure seamless business operations, promote positive morale, and uphold company values.
  • Work with transitions and onboarding teams as necessary.
  • Identify and address issues and conflicts, removing barriers and resolving medium complexity problems involving stakeholders, escalating when necessary.
  • Oversee daily activities of assigned locations, ensuring cleanliness of all areas including offices, public spaces, and restrooms.
  • Act as the primary contact for customer issues related to service quality or incidents on-site.
  • Establish and maintain professional relationships with clients, internal departments, and external vendors.
  • Solicit and respond to feedback while fostering commitment and support.
  • Maintain the highest standards of cleanliness, safety, and professional conduct.
  • Collaborate closely with the management team to ensure all operational, administrative, and compliance functions are executed effectively.
  • Coordinate, schedule, and manage all special project work for the assigned facilities.
Job Posted by Clean Team