Customer Experience Concierge, Luxury Travel Ambassador

3 weeks ago


Flushing, New York, United States American Express Full time
About American Express

At American Express, we're committed to providing exceptional customer experiences that exceed our Card Members' expectations. As a Member Service Professional (MSP) in the Centurion Lounge, you'll play a key role in delivering world-class service and creating unforgettable moments for our discerning customers.

With a passion for servicing premium customers and a knack for proactive problem-solving, you'll work closely with colleagues to ensure seamless interactions and personalized experiences. Your expertise will be essential in tailoring our products and services to meet the unique needs of each Card Member, fostering long-term relationships and loyalty.

In this fast-paced, dynamic environment, you'll have the opportunity to grow professionally and personally, leveraging your skills and creativity to drive results and exceed targets.

As an MSP, you'll embody the values of American Express, prioritizing integrity, inclusivity, and respect in every interaction. By doing so, you'll contribute to a culture that celebrates diversity, encourages innovation, and empowers employees to thrive.

We're seeking a dedicated, service-oriented professional who shares our commitment to excellence and is eager to make a meaningful impact in the lives of our Card Members.

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