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Customer Service Ambassador
1 month ago
Key Responsibilities:
• Greet members, prospective members, and guests, and provide exceptional customer service.
• Handle all front desk-related activities, including answering phones in a friendly manner and assisting callers with various questions.
• Facilitate needed updates to members' accounts.
• Respond to member questions and concerns in a timely and professional manner.
• Check members into the system.
• Provide tours of the facility to prospective members.
About the Role:
This is an exciting opportunity to join the Planet Fitness team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests. If you are a people person with excellent communication skills, we want to hear from you
