Medical Support Specialist
1 month ago
We are seeking a skilled Medical Support Specialist to join our team at Community Health Centers. This role involves providing high-quality patient care and support in a fast-paced environment.
About the Role- This position offers a competitive salary of $39,800 per year.
The Medical Support Specialist will be responsible for preparing patients for interaction with healthcare providers, coordinating quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.
Responsibilities and Duties- Coordinate patient care, pre-visit planning, huddles, one-on-one communication, email, patient contact, and documentation of any services accessed and/or health care related concerns/needs that have arisen since last visit.
- Participate in team meetings to communicate and address patient care and operational requirements.
- May lead huddles emphasizing a team-based approach to care.
- Answer the telephone in a courteous and professional manner.
- Collect patient history and gather information pertinent to visit; document all communication to patients and clinicians.
- Continuous monitoring of the care team's schedule, provider schedules, and patient appointments.
- Reviews charts for documentation, billing, and/or grammatical errors.
- Administer immunizations and medication as ordered while utilizing the rights of safe medication administration.
- Communicate with clinician frequently regarding patient care.
- Fax orders or prescriptions to hospitals, pharmacies, or other vendors.
- Assist patient and clinician in exam areas.
- Give treatments/procedures as directed.
- Assist clinicians with administrative paperwork.
- Schedule patient appointments as needed.
- Label and process specimens.
- May draw blood from patients.
- Communicates to assigned supervisor/provider or leads all cases needing a higher level of intervention in a timely fashion.
- Assist with various procedures (such as EKG, wound care, VFC, and all other procedures) and participates in chaperoning as indicated.
- Perform various tests (glucose, hemoglobin, strep, and all other tests required and specified).
- Will perform in a professional manner at all times, by maintaining strong interpersonal, listening, and communication skills to exceed customer service expectations.
- A High School or vocational diploma or equivalent is required.
- Completion of a Medical Assistant course with valid Medical Assistant diploma, or documented proof of on-the-job training in a doctor's office will also be considered.
- At least one year experience in all aspects of medical assistant functions preferred.
- Ability to demonstrate organizational skills and attention to detail, and possess a good working knowledge of electronic medical records.
- Current/valid BLS certification, or must be obtained within the first 30 days of employment.
- Current Medical Assistant Certification preferred.
This is an excellent opportunity to join a dynamic team dedicated to delivering exceptional patient care and improving community health outcomes. Apply now to become part of our Community Health Centers family
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