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Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at 5.11 Tactical. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, building customer relationships, and driving sales growth.
Key Responsibilities- Deliver a superior customer service experience that builds customer relationships and brand loyalty.
- Maintain expert knowledge of products and services offered.
- Recovers and replenishes products on sales floor according to brand presentation standards.
- Processes merchandise shipments effectively.
- Provides an efficient and satisfying cash wrap experience.
- Assists in housekeeping duties to maintain a neat, clean, and professional store experience.
- Execute alteration fitting and customization orders (in selected stores only).
- Demonstrates the ability to engage customers with a positive and friendly attitude.
- Strong computer skills MS Office Suite and ability to operate a retail POS system.
- Possesses desire to become an expert about products and educate customers.
- Exhibits comfort with contacting customers after the sale to build relationships.
- While performing the duties of this job, the employee is regularly required to stand, lift, walk, and reach overhead.
- Must occasionally lift and/or move up to 15 pounds.
- Schedule flexibility to include evenings and weekends.
At 5.11 Tactical, everyone has the opportunity to be a leader and perform in an exceptional manner. We strive to uphold our Ethos which defines our culture Trusted, Responsive, Accountable and Committed.
Trusted
+ Strive to create trust in everything we do, starting with self-trust and relationship trust. We work on the components of integrity, intent, capability and results.
Responsive
+ Listen to the needs of our end-user Professionals, then develop, produce and deliver solutions to their problems. Each of us chooses to be a leader and takes charge of what is within our circle of influence.
Accountable
+ Seek to achieve results with a bias for action. We like to compete and be measured against the most demanding standards to ensure our continued success.
Committed
+ Overcome obstacles to accomplish our goals and support our team members when challenges arise. We complete commitments and seek to over-deliver relative to expectations.
We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
