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Experienced Automotive Title Clerk Administrator
2 months ago
We are seeking a highly organized and detail-oriented Vehicle Title Clerk Administrator to join our team at Green's Toyota of Lexington. As a key member of our Administrative Department, you will be responsible for processing information and documents related to motor vehicle registrations and other state-required documents.
Key Responsibilities- Process vehicle transfer paperwork from the dealership to purchasers, both in-state and out-of-state, based on customer residence.
- Calculate sales tax and transfer fees to be submitted for transfers, and reconcile figures to transfer schedule.
- File liens when required, in a timely manner.
- Update in-house deal tracker daily, according to established procedures.
- Notarize paperwork for the dealership as requested.
- Initiate communication to titling jurisdictions to ensure smooth processing of transfers.
- Answer customer titling inquiries or concerns by phone, email, or in person, in a professional and customer-focused manner.
- Troubleshoot and resolve problems with specific titles, odometer discrepancies, power of attorney, etc.
- Make copies, mail out pertinent documents, and file deal jackets.
- Prepare and send golden-rods to appropriate lending institutions, when necessary.
- Process payoffs on trade-ins or lease buyouts, when needed.
- Process reimbursements to customers, where required.
- Previous title clerk experience required.
- Attention to detail and organization are must-haves.
- Fantastic communication and teamwork skills are essential.
- Professional dress and personal appearance are expected.
- Will submit to a pre-employment background check and drug screen.
- A professional environment with growth opportunities.
- Paid vacation and personal time.
- Medical, dental, life insurance, and more.
- A 401K plan.
- An employee gym.
- An employee vehicle purchase program.
- Discounts on parts and services.
- And more.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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