Hybrid Customer Support Specialist

4 weeks ago


Bloomington, Illinois, United States TalentBurst, Inc. Full time
TalentBurst, Inc. is seeking an experienced Hybrid Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service experiences across various channels, including phone, email, and potentially online platforms.

Your primary objective will be to provide timely and effective solutions to customer inquiries, ensuring their satisfaction and loyalty. To achieve this, you will need to possess excellent communication and interpersonal skills, as well as a solid understanding of customer service best practices. Additionally, you should be proficient in using technology to manage customer interactions and resolve issues efficiently.

We require applicants to have a high school diploma and at least 2 years of professional experience, preferably in a customer-facing role. Data entry skills and experience working in an office environment are also highly valued. Our company offers a comprehensive compensation package, which includes a salary range of approximately $38,000 - $48,000 annually, depending on your qualifications and experience.

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