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Restaurant Receptionist

2 months ago

Cape May, New Jersey, United States Madison Resorts Full time
Job Overview

Position: Restaurant Host/Hostess

Company: Madison Resorts

Location: Cape May

At the heart of the iconic Montreal Beach Resort, which has been a cherished destination for over 55 years, we are seeking a dedicated Restaurant Host/Hostess to enhance our guest experience at Harry's Ocean Bar & Grille.

About Us:

The Montreal Beach Resort is a well-established hotel known for its beautiful beachfront and exceptional service. Our facilities include over 70 hotel rooms, a beloved dining venue, and exclusive beach service, complemented by Cape May's only oceanfront liquor store.

Benefits of Employment:

  • Comprehensive benefits for full-time employees
  • 401k plan for full-time employees
  • Discounts on merchandise and dining
  • A vibrant and enjoyable work atmosphere

Key Responsibilities:

  • Understand and adhere to company policies and procedures.
  • Ensure all guest interactions are positive and welcoming.
  • Maintain a neat and professional appearance at all times.
  • Utilize knowledge of seating arrangements and capacities effectively.
  • Notify management when supplies need replenishing.
  • Manage all paper products and promotional materials.
  • Answer phone calls with professionalism and assist guests as needed.
  • Communicate with kitchen staff regarding seating arrangements and special requests.
  • Assist service staff as directed by management.
  • Ensure menus are clean and adequately stocked.
  • Process payments and adhere to established transaction procedures.
  • Complete closing paperwork and deposits according to company guidelines.
  • Possess thorough knowledge of the menu, daily specials, and property events.
  • Perform additional duties as assigned.

Requirements:

  • Ability to lift up to 25 pounds.
  • Must have a positive demeanor as the first and last point of contact for guests.

Equal Opportunity Employer:

Madison Resorts is committed to providing equal employment opportunities and encourages individuals with disabilities to discuss potential accommodations with the employer.