Victim Service Specialist Opportunity

1 month ago


Wilmington, Delaware, United States DelDOT Full time
Job Summary

The Delaware Department of Justice seeks a skilled Victim Service Specialist to join the Victims' Compensation Assistance Program (VCAP) in New Castle County. As a key member of the VCAP team, you will play a vital role in providing support and compensation to victims of crime.

Key Responsibilities
  • Process claims filed with VCAP, ensuring timely and accurate compensation for victims.
  • Conduct investigations, gathering information and collaborating with law enforcement and service providers to determine assistance needs.
  • Provide advocacy and support to victims and their families, ensuring they receive necessary resources and services.
  • Maintain accurate records, documenting cases, services rendered, and other relevant information.
  • Serve as a liaison between victims and the VCAP team, exchanging information and explaining agency services, laws, and procedures.
Requirements

To be considered for this role, you must have:

  • Education, training, or experience in a Behavioral or Social Science field.
  • Experience in applying laws, rules, regulations, standards, policies, and procedures.
  • Knowledge of human services work, including making referrals to community resources for counseling, medical care, legal assistance, emergency funding, and other applicable resources.
  • Experience in record keeping and using automated information systems.


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