Maintenance Operations Supervisor
4 days ago
We are seeking an experienced Maintenance/Service Manager to spearhead our maintenance operations, set new standards for quality, and ensure our residents' experience nothing short of excellent.
About the RoleThis is a critical leadership position responsible for the overall appearance, preventative care, and maintenance of our multifamily locations. The ideal candidate has experience working in a multifamily residential environment and will be responsible for prioritizing service requests, managing vendor assignments, and ensuring timely completion of tasks.
Key Responsibilities- Prioritize Service Requests:
- Address emergencies first, determine appropriate action for emergencies, review service requests requiring vendor assignment, gather updates from vendors, address make-readies (give priority to move-ins), general non-emergency apartment repairs, and preventive maintenance.
- Manage Vendor Assignments:
- Review the current service requests, determine what steps need to be taken to complete the work, use the Property Management Software, review the move-in and move-out schedule, and any vacant apartments available for showing, update Turn Status, assess the needs for these homes, assign tasks as necessary.
- Maintain Quality Standards:
- Plan and conduct regular daily or weekly meetings with team to ensure all pending items are handled, handle common area amenity tasks such as trash pick up, pool cleaning, organizing furniture.
- Previous experience in a maintenance management role, ideally in a multifamily residential environment.
- Strong communication skills.
- Excellent attention to detail.
- The ability to perform maintenance operations.
- Familiarity with computer programs, such as the Microsoft Office suite and Yardi.
The estimated salary for this role is $65,000 - $80,000 per year, depending on experience. We offer a competitive compensation package, great work environment, career advancement opportunities, and benefits that include health insurance, retirement plan, and paid time off.
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