Technical Support Specialist, Information Technology

3 weeks ago


Clayton, Ohio, United States NISA Investment Advisors Full time

Job Summary

NISA Investment Advisors, LLC seeks a skilled Support Analyst to join its IT Application Support team. The ideal candidate will possess excellent problem-solving skills, proficiency in relational databases, and strong communication abilities.

Key Responsibilities

  • Solve production impacting issues critical to daily processing for the firm.
  • Drive root cause analysis to reduce overall support volume and provide documentation for cross-training throughout the team.
  • Analyze business use cases, design, build, and maintain customized business applications or processes.
  • Work closely with other team members in a cross-functional team to provide escalated production support and communication to end users and other members of the IT team.

Requirements

  • Excellent problem-solving and troubleshooting skills.
  • Proficient knowledge of relational databases and SQL.
  • Strong written and verbal communication skills with the ability to interact and correspond with internal clients and business teams.
  • Motivated self-starter with the ability to learn new skills rapidly.
  • Demonstrated ability to be flexible with changing priorities and requirements.
  • Ability to manage multiple tasks and deadlines with limited supervision.

About NISA Investment Advisors

NISA Investment Advisors, LLC is a leading provider of customized investment solutions for tax-exempt and taxable institutional clients. We offer a dynamic work environment that encourages collaboration and innovation. If you are a motivated and intellectually curious individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.



  • Clayton, Ohio, United States Innova Solutions Full time

    Job SummaryInnova Solutions is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key...


  • Clayton, Ohio, United States Dexian DISYS Full time

    Job Summary:Dexian DISYS is seeking a skilled Technical Support Specialist to provide exceptional support to our clients. The ideal candidate will have a strong background in hardware and software installation, configuration, and troubleshooting.Key Responsibilities: Install and configure hardware and software Respond to tickets in accordance with SLA...


  • Clayton, Ohio, United States Pace® Analytical Services Full time

    Job SummaryPace Analytical Services is seeking a highly motivated and detail-oriented Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing assistance in collecting, testing, processing, and maintaining field/environmental samples. This role requires knowledge of fundamental field/environmental...


  • Clayton, Ohio, United States BioSpace, Inc. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Packaging Technical Support Intern to join our team at Novo Nordisk's Injectable Finished Products facility in Clayton, NC. As a Packaging Technical Support Intern, you will have the opportunity to work closely with experienced industry professionals and gain valuable, hands-on experience in...


  • Clayton, Ohio, United States BioSpace, Inc. Full time

    At BioSpace, Inc., we are seeking a skilled Automation Systems Specialist to support the successful design and implementation of automation for process or utility systems. This role is responsible for providing input, reviewing, and approving design and requirement specifications, as well as securing proper and efficient implementation and qualification.The...


  • Clayton, Ohio, United States Epiq Global Business Transformation Solutions, LLC Full time

    Job Summary:Epiq Global Business Transformation Solutions, LLC is seeking a highly skilled Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide various administrative support services, including mail services, print services, reception, hospitality services, and floor coordination.Responsibilities:Mail...


  • Clayton, Ohio, United States Teknion Canada Full time

    The Manufacturing Process Specialist is responsible for ensuring that products meet the required design specifications, are manufactured efficiently, and meet safety and cost targets.This role involves establishing procedures, creating jigs and fixtures, and designing tools for various departments within the company.The ideal candidate will work on...


  • Clayton, Ohio, United States Moneta Corporation Full time

    Job Description:The role of an Integrations Engineer I plays a crucial role in ensuring the seamless integration of cutting-edge security and technology systems for our clients across the globe.You will collaborate with a diverse team of experts to design, deploy, and maintain integrated solutions that protect and secure critical assets.Key...


  • Clayton, Ohio, United States UNC Health Care Full time

    At UNC Health Care, we are seeking a skilled Cardiovascular Sonographer Specialist to join our team. This role is responsible for employing radiologic sciences technology to perform a variety of patient care, technical, and diagnostic tasks targeted to the care of patients with cardiovascular disease.Key Responsibilities: Demonstrates competence in...


  • Clayton, Ohio, United States WakeMed Full time

    About WakeMed:WakeMed Health & Hospitals is a leading provider of health services in Wake County, committed to improving the health and well-being of our community. We strive to provide outstanding and compassionate care, as evident in our mission to serve the community since 1961.Position Information:The Clinical Support Associate works collaboratively with...


  • Clayton, Ohio, United States BioSpace, Inc. Full time

    About the RoleWe are seeking a highly skilled Senior IT Infrastructure Engineer to join our team at BioSpace, Inc. in a Global Network Security Specialist capacity. As a key member of our IT department, you will be responsible for maintaining and operating our IT infrastructure and providing a shared global IT infrastructure for Product Supply (PS) in Novo...


  • Clayton, Ohio, United States Novo Nordisk Full time

    About the RoleWe are seeking a highly skilled Automation Systems Specialist to join our team at Novo Nordisk. As a key member of our automation team, you will be responsible for designing, implementing, and maintaining process control systems to ensure efficient and reliable manufacturing operations.Key Responsibilities:Lead troubleshooting for...


  • Clayton, Ohio, United States Technology Talent Network LLC Full time

    Job Title: Senior Quality Assurance EngineerJob Description:We are seeking a skilled Senior Quality Assurance Engineer to join our team at Technology Talent Network LLC. As a Senior Quality Assurance Engineer, you will be responsible for ensuring the quality of our software products by developing and executing test plans, test cases, and test...


  • Clayton, Ohio, United States UNC Health Care Full time

    Job Summary:As a Cardiovascular Sonographer at UNC Health Care, you will employ radiologic sciences technology to perform a variety of patient care, technical, and diagnostic tasks targeted to the care of patients with cardiovascular disease.Key Responsibilities:Deliver pre-procedure and post-procedure patient care, including patient assessment, emergency...


  • Clayton, Ohio, United States BioSpace, Inc. Full time

    Job Title: Warehouse Operations SpecialistAt BioSpace, Inc., we are seeking a skilled Warehouse Operations Specialist to join our team. As a key member of our logistics department, you will be responsible for overseeing the receipt, storage, and shipment of pharmaceutical products.About the Role:This is a critical position that requires a high level of...


  • Clayton, Ohio, United States Grifols Shared Services North America, Inc Full time

    Quality Compliance Role at Grifols Shared Services North America, IncGrifols Shared Services North America, Inc is seeking a highly skilled Quality Compliance professional to join our team. As a Senior Quality Compliance Specialist, you will play a critical role in ensuring the quality and compliance of our products and processes.Key Responsibilities:Provide...


  • Clayton, Ohio, United States BioSpace, Inc. Full time

    About the RoleAt BioSpace, Inc., we are seeking a highly skilled Warehouse Operations Specialist to join our team. This individual will be responsible for overseeing the entire warehouse operation, ensuring that all inventory is accurately tracked and stored. The ideal candidate will have a strong background in supply chain management and be able to work...


  • Clayton, Ohio, United States Uniti Med Full time

    Uniti Med, a reputable healthcare provider, is seeking a skilled Radiology Imaging Specialist for a travel position in Missouri.Job OverviewWe are looking for a dedicated Radiology Imaging Specialist to join our team for a 7-week assignment. This opportunity offers a unique chance to work in a dynamic environment and gain valuable experience.Estimated...


  • Clayton, Ohio, United States UNC Health Care Full time

    Job Summary:The Surgical Technologist I plays a vital role in the operating room, working under the supervision of a surgeon and registered nurse to ensure the safe and effective conduct of invasive surgical procedures. This position requires expertise in sterile and aseptic technique, as well as knowledge of human anatomy, surgical procedures, and...


  • Clayton, Ohio, United States BrightSpring Health Services Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse to join our team as a Patient Care Specialist. In this role, you will be responsible for providing high-quality patient care to individuals with intellectual, developmental, or cognitive disabilities.Key ResponsibilitiesConduct patient interviews and record medical history and physical...