Industrial Service Specialist

3 weeks ago


Buffalo, New York, United States Grainger Businesses Full time
Job Summary

We are seeking a highly skilled On-Site Service Specialist to join our team at Grainger Businesses. As a key member of our team, you will be responsible for assisting our local KeepStock team in driving inventory management execution and customer service excellence.

Key Responsibilities
  • Assist in the pre-implementation and implementation process for new KeepStock installations
  • Perform machine break/fix activities for different machines at the customer's site
  • Implement territory work relating to customer inventory projects
  • Perform data collection at the customer's site to ensure accurate information is collected
  • Assist customers with staging, labeling, and organizing product at a customer site
  • Cover PTO and have route-based responsibilities and activities when needed
  • Complete product relocation and discontinuation process
Requirements
  • 3 years' experience in customer service or warehouse environment
  • High School diploma or equivalent
  • Technical skills and experience solving problems
  • Ability to lift 25 to 60 lbs or work in difficult positions
  • Managed several projects simultaneously
  • Have and maintain a valid driver's license in State of residence
  • Must carry required levels of automobile insurance
Benefits
  • Paid time off (PTO) days and 6 company holidays per year
  • Benefits starting on day one, including medical, dental vision, and life insurance
  • 6% 401(k) company contribution each pay period with no personal contribution required
  • Employee discounts, parental leave, tuition reimbursement, student loan refinancing, free access to financial counseling, education, and more

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.



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