Housekeeping Associate

6 hours ago


San Antonio, Texas, United States Zachry Hospitality Inc Full time

Job Title: Room Attendant

Company: Zachry Hospitality Inc

Location: San Antonio, TX

About the Role:

We are seeking a highly motivated and customer-focused Room Attendant to join our team at Staybridge Suites Hotel Downtown Convention Center. As a Room Attendant, you will be responsible for providing exceptional guest service and ensuring that our guests have a comfortable and enjoyable stay.

Key Responsibilities:

  • Provide fast and friendly genuine hospitality to guests, exceeding their expectations.
  • Give personal attention, take personal responsibility, and use teamwork when providing guest services.
  • Listen, apologize with empathy, find a solution, and follow through when resolving guest problems.
  • Provide guests with assistance while on the floors and in hotel public spaces.
  • Respond to guest inquiries for information with genuine and caring hospitality.
  • Greet guests as they enter and exit the hotel.
  • Ability to multi-task in a high-paced environment by maintaining a calm and level-headed demeanor.
  • Being cross-trained in all functions of Housekeeping: Rooms, Lobby, Laundry, etc.
  • Providing excellent customer service as per hotel standards.
  • Ensuring constant and accurate lines of communication amongst departments are kept.
  • Clean and maintain rooms, hallways, lobby, and common areas.
  • Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
  • Knowledge of Staybridge policies as applicable to housekeeping, especially those relating to safety and security of guest and hotel property.
  • Ability to stand, walk, bend, reach, and move continuously to attend to rooms on all floors of the hotel.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in hospitality or customer service preferred.
  • Ability to work in a fast-paced environment and maintain a calm and level-headed demeanor.
  • Excellent communication and interpersonal skills.
  • Ability to lift, push, and pull up to 50 pounds.

What We Offer:

Zachry Hospitality Inc offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about providing exceptional guest service, please submit your application, including your resume and a cover letter, to [insert contact information].



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