Cybersecurity Engineer

3 weeks ago

Chicago, Illinois, United States ApTask Full time
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services. As an African American-owned and Veteran-certified company, we are dedicated to shaping the future of work. We offer a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.

Salary Range: $130k-$140k per annum + benefits.

About the Job: We are seeking a highly skilled Cybersecurity Engineer with significant experience in network security and Zscaler products. The ideal candidate will have 6-10 years of experience in designing, implementing, and maintaining network infrastructure and Layer 2 and 3 networking devices.

Key Responsibilities:
  • Support team by building, configuring, troubleshooting, and updating the network security capabilities that protect core networks and information.
  • Plan and perform maintenance and upgrade of Firewalls [Cisco ASA, Palo Alto, Juniper Firewall].
  • Monitor network connectivity and ensure high quality data transmission using standard network tools.
  • Serve as a liaison with 3rd party vendors and providers and be able to coordinate troubleshooting and provide real time updates via standard collaboration tools.
  • Provide direct end user support to a diverse user base ranging from average desktop users to other IT and Information Security Professionals.
  • Establish and maintain standard operating procedures for operations team members.
  • Participate in an on-call rotation to provide emergency support for the corporate network security environment.
  • Provide feedback to team leadership to improve existing solutions so they better meet the business' needs.
  • Provide technical leadership to mid and junior engineers.
  • Help customers from around the enterprise troubleshoot and resolve their network security related issues.
  • Provide technical support for system upgrades, technical refreshes, or new builds per requirements set by the leadership team as well as functional leads.
  • Be a technical resource for individual projects when his or her knowledge and experience meet the requirements of the project group or task.
  • Provide critical incident response & problem management including root cause of system problems, such as configuration issues resulting in operational performance degradation or system outages, supporting the government with information and advice on the necessary correction actions and/or interim workarounds relative to network security.
  • Provide documentation support for designs, implementations, configurations, knowledge base articles relative to network security.
  • Support the project lifecycle for network security projects as well as projects with dependencies on network security
  • Develop and maintain technical documentation and diagrams related to the field communications systems equipment & networks
  • Ensure documentation relative operational procedures, services, etc., are written and centrally accessible and updated as necessary
  • Provide ZIA/ZPA operational support in the management, maintenance, upgrading, risk analysis, and response/troubleshooting/issue management activities to ensure security policies and requirements are being factored into the solutions within the infrastructure.
  • Provide network consultation during operational support activities focused on providing network access to Internet based sites (URL categories) within ZIA.
  • Provide network operational support focused on Internet access security policies management (Cloud App) within ZIA.
  • Understand the Traffic Flows for both Https (web Traffic) standard and custom application-based traffic and accordingly design solution around it for Firewalling and Proxy services.
  • Monitor ZPA operational support for customer application configuration and access issues for customer application teams.
  • Provide ZPA app connector operational support.
  • Create, manage, and maintain all SOPs, CONOPS, Installation/Configuration Guides.
  • Provide consultation assisting with the development of ZPA access and firewall policies for new applications.
  • Assist other senior consultants with analysis, evaluation and preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts.
  • The Individual must possess the ability to analyze and understand a variety of existing and emerging business requirements, interface with technology engagement teams as a fully seasoned and proficient perimeter solutions engineer, in providing best in class firewall/IDS/WAF solutions that align to meet business and technology requirements.
  • Candidate will be a strong engineering minded individual with polished collaboration, written, and communication skills and a proven track record interacting with various levels of management, clients, and technical team members in delivering technical perimeter solutions.

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