Quality and Medical Staff Director

2 weeks ago


Tracy, California, United States Jobot Full time

About the Role

We are seeking a highly experienced and skilled Quality and Medical Staff Director to lead our Personal Lines team. The successful candidate will have a strong track record of delivering exceptional customer service and driving team growth.

Key Responsibilities

  • Lead and manage a high-performing team of personal lines account managers, sales agents, and support staff.
  • Conduct regular coaching, performance evaluations, and training to ensure the team meets and exceeds individual and collective goals.
  • Ensure the delivery of exceptional customer service to clients, addressing complex inquiries, escalations, and policy servicing.

Requirements

  • Proven experience in personal lines insurance with a strong understanding of various products and services.
  • Minimum of 3-5 years in a leadership or management role within an insurance setting.
  • Strong knowledge of insurance regulations, risk management, and industry trends.

Benefits

Our company offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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