Host/Hostess - Guest Experience Specialist
3 days ago
We are seeking a highly motivated and customer-focused Host/Hostess to join our team at Rock Bottom Restaurant & Brewery. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your primary responsibility will be to ensure that every guest feels welcome and valued, while also providing exceptional service and support to our team members.
Key Responsibilities:
- Provide warm and friendly greetings to guests, ensuring a positive first impression.
- Guide guests safely and professionally through the dining room to their table, engaging in conversation and building rapport.
- Demonstrate genuine hospitality during every interaction, whether it's over the phone or in person.
- Create positive first impressions that build loyalty in return guests.
- Be a team player with a can-do attitude to deliver 100% guest satisfaction.
Requirements:
- Must be at least 16 years of age or must be 18 years of age or older if serving alcohol.
- Flexible availability to work a variety of shifts.
About Rock Bottom Restaurant & Brewery:
Rock Bottom Restaurant & Brewery is a well-established, full-service restaurant concept with growth opportunities for team members in a full-service casual dining restaurant company. We are committed to delivering exceptional guest experiences and providing a positive work environment for our team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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