Automotive Service Technician
2 days ago
Hagerstown Ford is a leading Ford Dealership in the Four State Area, known for its updated facilities and excellent location. As a family-owned and operated company for over 20 years, we have built a solid reputation by providing superior quality products and services. Our team is dedicated to delivering exceptional customer experiences, and we're looking for a talented individual to join our team as a Detailer and Shuttle Driver.
About the Role
We are seeking a highly motivated and detail-oriented individual to join our team as a Detailer and Shuttle Driver. In this role, you will be responsible for maintaining the cleanliness and organization of our dealership's lot, as well as providing exceptional customer service by driving shuttle services for sales and service customers. You will also be working closely with our Service Manager and Service Advisors to ensure that vehicles are moved and cleaned as needed.
Responsibilities
- Maintain the cleanliness and organization of the dealership's lot
- Drive shuttle services for sales and service customers
- Work closely with Service Manager and Service Advisors to move and clean vehicles as needed
- Perform work specified on the repair order with efficiency and in accordance with dealership standards
- Test-drive vehicles and test components and systems using diagnostic tools and special service equipment
- Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
- Communicate directly with Service Advisors to inform customers of any additional service needs and provide estimates of time needed for additional repairs
- Execute repairs under warranty to manufacturer specifications
Requirements
- Technical school training preferred
- Dexterity, requiring a steady hand and excellent hand-eye coordination
- Mechanical and troubleshooting skills, as well as the ability to operate electronic diagnostic equipment
- Excellent customer service skills and basic computer competencies
- Positive, friendly attitude, along with an eagerness to improve
- Ability to learn new technology, repair, and service procedures and specifications
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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