Service Desk Manager

{"title": "Service Desk Manager", "content": "Job SummaryEmpower AI Inc. is seeking a highly skilled Service Desk Manager to provide centralized information and support management services to handle IT-related queries and operational problems. The successful candidate will be responsible for managing a team responsible for addressing tickets in ServiceNow...

Job Title: Service Desk ManagerWe are seeking a highly skilled Service Desk Manager to oversee the day-to-day operations of our Service Desk, ensuring the delivery of high-quality support services to our end-users.Key Responsibilities:Define Service Desk requirements and policies for all services within scope of Service DeskRecommend Service Desk...

Service Desk Manager Job DescriptionCircinus is seeking a seasoned Service Desk Manager to lead our dynamic Service Desk team in delivering exceptional IT support services.The ideal candidate will oversee the day-to-day operations of the Service Desk, ensuring timely resolution of incidents and service requests while maintaining high levels of customer...

Job SummaryWe are seeking a highly skilled Service Desk Lead to join our team at Empower AI Inc. as a critical component in fulfilling our mission of providing excellent services to our clients.Key ResponsibilitiesProvide centralized information and support management services to handle queries and operational problems related to IT processes, policies,...

Job Summary:Empower AI Inc. is seeking a highly skilled Service Desk Manager to join our team. As a Service Desk Manager, you will be responsible for providing centralized information and support management services to handle queries and operational problems related to IT processes, policies, systems, and use.Key Responsibilities:Improve IT communication...

Job SummaryThe IT Service Desk Operations Manager will be responsible for leading the daily operations of the IT support team, serving as a single point of contact for support issues, and ensuring service levels and timelines are met to customer satisfaction.Key ResponsibilitiesDefine and set team direction, leading daily operations.Serve as a single point...

Job SummaryWe are seeking an experienced IT Service Desk Supervisor to join our team at Lawyers On Demand, a Consilio company. The successful candidate will be responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner.Key ResponsibilitiesManage the service desk...

Job Title: Senior Project ManagerLocation: RemoteDuration: Full-timeThe Position:As the Senior Project Manager, you will lead oversight for all work performed for a federal Enterprise Service Desk Program supporting over 100,000 users. The Senior Project Manager oversees all day-to-day operations, tracking and monitoring, and reports on project performance....

Job Title: Help Desk ManagerTransform technology into opportunity as a Help Desk Manager with General Dynamics Information Technology. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.About the RoleAs a Help...

Job SummaryWe are seeking a highly skilled Service Desk Lead to join our team at Peraton. As a key member of our operations team, you will be responsible for leading our service desk team and ensuring that our customers receive exceptional support.ResponsibilitiesLead and motivate a team of service desk technicians to provide timely and effective support to...

Job SummaryWe are seeking a highly skilled Service Desk Lead to join our team at Peraton. As a key member of our operations team, you will be responsible for leading our service desk team and ensuring that our customers receive exceptional support.ResponsibilitiesLead and motivate a team of service desk technicians to provide timely and effective support to...

Job SummaryThe Service Desk Lead will be responsible for overseeing the Service Desk team, ensuring that all tickets and requests are handled within Service Level Agreements (SLAs). This individual will work closely with the Project Manager and Lead Architect to transition the CCaaS service desk, filter escalated issues, and ensure that all tickets are...

Job Title: Service Desk SpecialistWe are seeking a highly skilled and experienced Service Desk Specialist to join our team at Towne Family of Companies. As a Service Desk Specialist, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Technical Support: Provide technical support and...

{"title": "IT Service Desk Supervisor", "description": "Job SummaryStone Search is seeking an experienced IT Service Desk Supervisor to manage the day-to-day operations of our service desk. The successful candidate will be responsible for ensuring that all requests for support are handled in a timely and efficient manner.Key ResponsibilitiesManage the...

About the RoleWe are seeking a highly skilled and experienced Help Desk Manager to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Manager, you will play a critical role in ensuring the delivery of exceptional customer service to our clients.Key ResponsibilitiesLead a Team of IT Support Specialists: You will be responsible for...

Job SummaryThe IT Service Desk Supervisor at Stone Search is responsible for overseeing the day-to-day operations of the service desk, ensuring timely and efficient handling of support requests.Key ResponsibilitiesSupervise and guide the Service Desk Analysts and Senior Service Desk Analysts to deliver high-quality customer service.Develop and implement...

Job SummaryThe IT Service Desk Supervisor at Stone Search is responsible for overseeing the day-to-day operations of the service desk, ensuring timely and efficient handling of support requests.Key ResponsibilitiesSupervise and guide the Service Desk Analysts and Senior Service Desk Analysts to deliver high-quality customer service.Develop and implement...

Job Summary:General Dynamics Information Technology (GDIT) is seeking a seasoned Help Desk Manager to lead our technical support team and ensure timely and accurate customer service. As a Help Desk Manager, you will be responsible for recruiting and training team members, establishing customer service standards, and driving service improvements.Key...

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.Our team of technologists has always gone the extra mile to help our federal clients succeed.However, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the...

Secure Our Nation, Ignite Your FutureAt ManTech International, we're seeking a highly motivated and customer-oriented Senior Service Desk Specialist to join our team in Washington, DC. This position supports two different shifts (7:00am - 3:30pm OR 9:30am - 6:00pm ET).Key Responsibilities:Provide expert technical support to our end-user community on complex...