Retail Operations Supervisor

2 weeks ago


Glenview, Illinois, United States Michaels Stores Full time

**Job Description**

We are seeking a highly organized and motivated Retail Operations Supervisor to join our team. As a key member of our front-end operations team, you will be responsible for ensuring that our stores run smoothly and efficiently, providing exceptional customer service, and achieving business objectives.

**Key Responsibilities**

  • Manage and execute the shrink and safety programs to maintain store recovery standards.
  • Lead the omnichannel processes to ensure efficient customer service.
  • Assist Store Manager in leading adherence to Standard Operating Procedures (SOPs) and Company programs.

**Requirements**

  • At least 2 years of retail management experience, preferably in a similar role.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a team environment.

**Salary:** $50,000 - $60,000 per year, depending on experience.

**Benefits:*

  • Competitive salary and bonus structure.
  • Health insurance (medical, dental, and vision).
  • Paid time off and holidays.
  • Tuition assistance program.
  • Generous employee discounts.

*Note: Benefits may vary based on location and eligibility.



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