Parking Ambassador

We are seeking a highly motivated and detail-oriented Parking Ambassador to join our team at Lafayette Regional Airport. As a Parking Ambassador, you will be responsible for providing exceptional customer service, taking inventory of license plates, and ensuring the smooth operation of our parking facility.

• Provide excellent customer service to our guests, including greeting and assisting with entry/exit transactions.
• Take inventory of license plates by walking throughout the parking lot and recording vehicle information.
• Perform daily patrols to ensure the parking lot is not overfilled and issue violation warnings to tenants and visitors who violate parking lot policies.
• Control traffic at entrances and exits as needed and provide assistance to guests who have forgotten where they parked.
• Assist with maintenance and repair of parking equipment and perform general maintenance tasks as directed by the Garage Manager or Operations.
• Use respectful communication to assist guests with their questions, problems, and concerns and relay information to Operations Manager.
• Immediately report any accidents, incidents, or safety concerns to Operations Manager or Shift Lead.
• Communicate professionally with guests, clients, and teammates.

• Excellent customer service and communication skills.
• Ability to verbally communicate with guests.
• Ability to learn quickly and use sound decision-making to thrive in fast-paced environments.
• At least 18 years of age.
• Basic math skills.
• Ability to stand and walk for extended periods.
• Previous customer service experience preferred.

• Comprehensive Medical, Dental, and Vision Plans.
• Life and Disability Insurance.
• 401K Plan with Generous Employer Match and Immediate Vesting.
• Generous Paid Time Off (PTO).