Lead User Experience Designer

1 week ago

Boston, Massachusetts, United States CarGurus Full time
About the Role

We are seeking a highly skilled Lead User Experience Designer to join our team at CarGurus. As a key member of our design team, you will be responsible for driving the quality and consistency of user experiences across our consumer marketplace website, mobile apps, and car dealer offerings.

Key Responsibilities
  • Contribute as a hands-on designer for key projects, responsible for all end-to-end design work
  • Serve as the primary design authority for specific UI areas, ensuring consistency and quality across multiple designers' work through effective use of the design system
  • Ideate and develop early-stage concepts for new features and products, creating a foundation for further design exploration and validation
  • As a design leader, help contribute to the development, implementation, and evolution of our design system, ensuring it meets the needs of all product areas and promotes consistency across the platform
  • Collaborate with product leaders, product managers, engineers, and other designers to define and prioritize design initiatives that drive business value
  • Develop and communicate UX design guidelines and best practices for CarGurus' experiences, aligning with business goals and user needs
  • Create and review user flows, wireframes, prototypes, and high-fidelity designs for complex features and new product offerings, leveraging the design system effectively
  • Assist in driving user research initiatives and usability testing programs, synthesizing insights to inform design decisions and product strategy
  • Present design concepts, research findings, and design system updates to stakeholders at various levels of the organization
  • Drive innovation in UX/UI design, keeping the team updated on industry trends and emerging technologies, particularly in the realm of design systems
  • Provide mentorship and guidance to other designers, fostering a culture of design excellence and effective use of the design system
  • Oversee and align the work of other more junior designers, ensuring quality, consistency, and overall seamlessness in experience
  • Work closely with other Leads to create a delightful end-to-end experience for the CarGurus platform
Requirements
  • 8+ years of UX design experience, with a proven track record of working on complex, large-scale projects
  • Experience in design systems, including experience in creating, implementing, and assisting in maintaining them in large-scale applications
  • Strong conceptual thinking skills with the ability to generate innovative ideas and translate them into viable design solutions
  • Strong visual design skills with an exceptional eye for detail and aesthetics
  • Expert knowledge of UX/UI design principles, methodologies, and best practices across web and mobile platforms
  • Impressive portfolio demonstrating your ability to solve complex design challenges, influence design direction, showcase early-stage ideation work, and contribute to/utilize design systems effectively
  • Advanced skills in design tools such as Figma, with the ability to create high-fidelity prototypes and design specs that align with and contribute to the design system
  • Excellent communication and presentation skills, with the ability to articulate design decisions, early concepts, and the value of design systems to both technical and non-technical audiences
  • Strong understanding of user research methodologies and data-driven design practices
  • Experience with Agile/Scrum methodologies and collaborating closely with product and engineering teams
  • Familiarity with front-end technologies (HTML, CSS, JavaScript) and understanding of technical constraints in design implementation, particularly as they relate to design systems
  • Knowledge of accessibility standards and commitment to creating inclusive design solutions
  • Formal training in Design, HCI, or a related field is highly desirable
  • Experience in the automotive or e-commerce industry is a plus
  • Knowledge of A/B testing and experimentation frameworks
  • Familiarity with data visualization and analytics tools
  • Experience with service design or customer journey mapping
  • Published articles or conference presentations on UX topics, particularly related to design systems, are valued
About CarGurus

CarGurus is a leading online automotive marketplace that connects buyers with sellers. We're committed to providing a seamless and enjoyable experience for our customers, and we're looking for talented designers to help us achieve this goal.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about creating innovative solutions that drive business results, and we're excited to welcome a new Lead User Experience Designer to our team.

At CarGurus, we value diversity, equity, and inclusion, and we're committed to creating a workplace that reflects these values. We're an equal opportunities employer and welcome applications from candidates of all backgrounds.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about UX design and want to join a dynamic and supportive team, we'd love to hear from you.

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