Account Support Specialist

2 weeks ago


Roosevelt, Utah, United States UBTA-UBET Communications, Inc Full time
Job Title: Account Support Specialist

Estimated Salary: $40,000 - $55,000 per year.

About UBTA-UBET Communications, Inc.

We are a leading provider of telecommunications services in the region, committed to delivering exceptional customer experiences and innovative solutions.

Job Description

The Account Support Specialist will provide critical support to our customers, ensuring they receive timely and professional assistance. Key responsibilities include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner.
  • Processing customer requests and maintaining accurate records.
  • Collaborating with internal teams to ensure seamless execution of customer requests.
  • Identifying opportunities to upsell and cross-sell services to existing customers.
Requirements

To be successful in this role, you will need:

  • A high school diploma and business degree or 2-5 years of experience in customer service and sales.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent problem-solving and analytical skills.
Benefits

We offer a competitive salary, benefits package, and opportunities for professional growth and development.



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