Assistant Store Manager

2 days ago


Dothan, Alabama, United States BNED Full time

Job Summary

Barnes & Noble College is seeking a highly motivated and customer-focused individual to join our team as an Assistant Store Manager. As a key member of our store leadership team, you will play a vital role in supporting the Store or General Manager in the daily operation of our retail store.

Key Responsibilities

  • Supervise employees and tasks to ensure seamless store operations
  • Work directly with customers to provide exceptional service and resolve issues
  • Assist with purchasing, scheduling, and team development to drive sales and customer loyalty
  • Develop and implement strategies to enhance the customer experience and drive business results
  • Collaborate with the management team to achieve sales goals and identify business opportunities

Requirements

  • Develop a working knowledge of all departments in the store to provide daily support and guidance to customers and team members
  • Assign and direct work activities for team members to ensure delivery of services, sales, and customer service
  • Manage customer and/or employee issues appropriately, timely, and with respect
  • Assist with hiring and training new employees for the sales floor or other departments
  • Maintain an appealing sales floor, including shelving, arranging, cleaning, and organizing product or space within the store
  • Assist with processing sales transactions involving cash, credit, or financial aid payments

Physical Demands

  • Frequent movement within the store to access various departments, areas, and/or products
  • Ability to remain in a stationary position for extended periods
  • Frequent lifting
  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders

Language

English



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