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Dedicated Store Support Associate
2 weeks ago
Willow House Boutique is a locally owned lifestyle boutique that offers fashionable apparel for women of all ages at great prices.
We believe in generational shopping and provide hand-picked, limited selections updated weekly to offer an exclusive look. In addition to women's apparel, we also offer men's clothing, gifts, and a kid's store called Littles, all in a faith-based atmosphere.
Job Overview
We are seeking a detail-oriented, proactive, and highly organized individual to support the owner of our women's apparel retail store. This role involves a mix of administrative, operational, and creative tasks to ensure the smooth running of daily operations and assist with the growth and success of the store.
Key Responsibilities:
- Administrative Support:
Manage the owner's calendar, schedule appointments, and coordinate meetings.
Handle correspondence on behalf of the store owner.
Maintain and organize files, documents, and records.
Prepare reports, presentations, and other documents as required.
- Retail Operations Assistance:
Assist with inventory management, including ordering, tracking, and stock organization.
Coordinate with vendors and suppliers for timely deliveries and updates.
Support in monitoring store sales and performance metrics.
- Customer Relations:
Respond to customer inquiries and feedback professionally and promptly.
Maintain a customer database and assist with loyalty programs and outreach efforts.
Coordinate special events, promotions, and marketing campaigns.
- Social Media and Marketing:
Occasional support with the Social Media and Marketing team as directed.
Keep up-to-date with fashion trends to provide creative input on marketing and merchandising.
- General Support:
Perform errands such as picking up supplies or deliveries when needed.
Provide hands-on assistance in the store during busy periods or special events.
Contribute to maintaining a clean, organized, and inviting store environment.
Requirements:
- Excellent communication skills
- Clerical skills
- Strong organizational and time management skills
- Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace) and familiarity with social media platforms.
- Ability to handle multiple tasks and prioritize effectively
- Excellent interpersonal abilities and professional demeanor
- Previous experience in a similar role is a plus