Director of Room Operations

1 day ago


Vail, Colorado, United States Marriott International Inc Full time
Job Summary

We are seeking a highly skilled and experienced Director of Room Operations to join our team at Marriott International Inc. This is an exciting opportunity to lead our room operations team and contribute to the success of our hotel.

Key Responsibilities
  • Manage the day-to-day operations of the room department, ensuring seamless guest experiences and high levels of customer satisfaction.
  • Develop and implement strategies to drive revenue growth, improve efficiency, and enhance guest satisfaction.
  • Lead and motivate a team of room operations staff, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to excel in their roles.
  • Collaborate with other departments, such as front desk, housekeeping, and food and beverage, to ensure seamless communication and coordination.
  • Monitor and analyze key performance indicators, such as occupancy rates, revenue per available room, and guest satisfaction scores, to identify areas for improvement and develop strategies to address them.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
  • Or 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
What We Offer

We offer a competitive salary range of $70,000 to $92,000 annually, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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