Client Relationship Specialist

3 weeks ago


Willow Springs, Missouri, United States U.S. Bank Full time

At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a key role in building strong relationships with our customers, providing personalized guidance and support to help them achieve their financial goals. We're looking for a talented individual who can effectively engage with customers, understand their needs, and provide tailored solutions to meet their banking requirements.

Key Responsibilities:
  • Build and maintain strong relationships with customers through proactive outreach and follow-up
  • Assess and address customer banking needs, providing expert guidance on deposit and loan products and services
  • Develop and implement strategies to identify and acquire new customers, while also fostering existing relationships
  • Stay up-to-date on consumer and business banking products and services, including digital offerings
  • Collaborate with branch team members and partners to deliver exceptional customer experiences
Requirements:
  • High school diploma or equivalent
  • Typically 3-4 years of job-related, retail banking experience or a combination of experience and commensurate training
  • Proven ability to build and foster relationships with clients through proactive outreach and follow-up
  • Effective communication and interpersonal skills
  • Thorough knowledge of applicable bank and branch policies, procedures, and support systems
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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