Retail Associate
3 days ago
At Valor, we believe that every customer deserves a world-class shopping experience. That's why we're dedicated to hiring and developing talented individuals who share our passion for customer service and sales excellence.
We're currently seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales and service team, you'll be responsible for delivering exceptional customer experiences and driving sales growth through effective product knowledge and recommendation techniques.
Key Responsibilities:
- Develop and maintain strong relationships with customers, identifying their needs and preferences to provide personalized recommendations and solutions.
- Utilize product knowledge and technical expertise to resolve customer inquiries and concerns, both in-store and over the phone.
- Stay up-to-date on product features, benefits, and promotions, using this information to educate customers and drive sales growth.
- Collaborate with colleagues to achieve sales targets and maintain a positive work environment.
- Participate in visual merchandising and display maintenance to create an engaging and attractive store environment.
- Perform other duties as assigned by management to support the success of the store.
Requirements:
- High school diploma or equivalent required; some college or prior retail experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
- Strong product knowledge and technical expertise, with the ability to stay up-to-date on product features and benefits.
- Ability to work effectively in a fast-paced environment, managing multiple tasks and priorities simultaneously.
- A positive attitude and strong work ethic, with a commitment to delivering exceptional customer service and achieving sales goals.
Salary Range:
Our competitive salary range for this role is $18-$25 per hour, depending on experience and performance.
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