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Pharmacy Technician Specialist
1 month ago
As a Pharmacy Technician at Optum, you will play a vital role in delivering care and improving health outcomes for millions of people worldwide. Our team is dedicated to connecting patients with the care, pharmacy benefits, data, and resources they need to thrive.
Key Responsibilities- Enter prescriptions and verify accurate information
- Contact patients, pharmacists, and doctor's offices to resolve claims issues
- Process prescriptions from intake to order completion
- Resolve customer issues and provide accurate information
- Meet productivity, schedule adherence, and quality standards while maintaining a good attendance record
- Fulfillment of prescription orders
- Ability to interpret prescription orders and enter into pharmacy system
- Answering the telephone using appropriate etiquette
- Documenting interventions and tracking outcomes with Pharmacy team
- Resolving customer issues and providing accurate information
At Optum, we believe in creating a culture that values diversity, inclusion, and employee well-being. Our comprehensive benefits package includes:
- Paid Time Off and 8 Paid Holidays
- Medical Plan options with Health Spending Account or Health Saving Account
- Dental, Vision, Life, and AD&D Insurance
- Short-term and Long-term Disability coverage
- 401(k) Savings Plan and Employee Stock Purchase Plan
- Education Reimbursement and Employee Discounts
- Employee Assistance Program and Employee Referral Bonus Program
- Voluntary Benefits, including pet insurance, legal insurance, and LTC Insurance
- High School Diploma/GED or higher
- Active Pharmacy Technician license in the state of Nevada
- 6+ months of experience with insurance claims processing, rejection, and resolution
- 6+ months of experience with knowledge of laws and regulations in regards to scope of practice
- Intermediate level of proficiency with computers using Windows PC applications
- Ability to work variable shifts, including days, evenings, weekends, and holidays
- National certification as a Pharmacy Technician
- 2+ years of Pharmacy Technician experience
- Experience with various insurances, pre-approval, and authorizations process
- Sterile compounding experience
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity, or expression, marital status, genetic information, or any other characteristic protected by law.
