IT Operations Specialist
4 days ago
Location: Silver Spring, MD
Type: Full-time
About the Role:
We are seeking an experienced IT Operations Specialist to join our team at TekSynap. The successful candidate will be responsible for ensuring the smooth operation of our IT infrastructure and collaborating with cross-functional teams to resolve technical issues.
The ideal candidate will have a strong background in IT operations, excellent problem-solving skills, and experience working with IT service management tools. They will also be proficient in troubleshooting and resolving technical issues and have a good understanding of IT security best practices.
This is a great opportunity for someone who wants to take on a challenging role and contribute to the success of our organization.
Key Responsibilities:
- Ensure the smooth operation of our IT infrastructure, including servers, networks, and applications.
- Collaborate with stakeholders, including developers, customers, and vendors, to resolve technical issues.
- Develop and maintain IT service management processes and procedures.
- Foster a culture of collaboration and continuous improvement within the team.
Requirements:
* 4-6 years' experience in IT operations
* Strong knowledge of IT service management tools and frameworks
* Excellent problem-solving and analytical skills
* Ability to work effectively in a fast-paced environment
* Experience with IT security best practices and compliance regulations
About Us:
TekSynap is a leading provider of information technology solutions to the Federal Government. We pride ourselves on delivering high-quality services and fostering a collaborative work environment. Our team is dedicated to making a positive impact on our clients' lives and driving innovation in the industry.
If you're passionate about IT operations and want to join a dynamic team, please submit your application.
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