Buca di Beppo is a vibrant Italian restaurant company that embodies the traditions of food, friendship, and hospitality. With locations across the country, we strive to provide an over-the-top celebratory experience for every guest.

We are seeking a skilled and enthusiastic Host/Hostess to join our team. As a Host/Hostess, you will be responsible for creating a positive first and last impression for our guests, ensuring a seamless dining experience, and supporting our team members.

• Answer phone calls in a friendly and timely manner, taking messages and providing accurate information to guests.
• Greet guests upon arrival and thank them as they depart, ensuring a warm and welcoming atmosphere.
• Take, package, and tender To-Go orders, ensuring accuracy and efficiency.
• Present accurate bills, collect payments, and secure cash handling procedures.
• Maintain accurate accounts of coupons, cash, promos, vouchers, and credits.
• Provide guests with detailed information about our restaurant, including menu items and promotions.
• Maintain the arrival area, ensuring it is clean and organized throughout the shift.
• Monitor the flow of the restaurant, including table turnover, guest arrival, and pace of service.
• Work with the service staff to reset tables efficiently and effectively.
• Clean up accidental spillage or breakage, and pre-set flatware.
• Clean and maintain menus, menu inserts, and other materials.
• Communicate guest needs to management and service staff as needed.
• Page and seat guests efficiently and comfortably.
• Assist with the sale of gift cards and monitor the cleanliness of the restrooms.
• Monitor and maintain the lobby area, including wiping down surfaces.
• Welcome and assist job applicants.
• Maintain all walkways inside and outside.
• Assist with locating guests for phone calls or messages.
• Thank guests for joining us as they leave and invite them to return.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We are looking for individuals who possess the following competencies:

• Communication: Conveys ideas and facts orally using language the audience will best understand.
• Ethics & Integrity: Earns others' trust and respect through consistent honesty and professionalism in all interactions.
• Teamwork: Promotes cooperation and commitment within a team to achieve goals and deliverables.
• Customer Focus: Builds and maintains customer satisfaction with the products and services offered by the organization.
• Relationship Building: Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
• Interpersonal: Gets along well with a variety of personalities and individuals.
• Listening: Understands and learns from what others say.
• Adaptability & Flexibility: Adapts to changing business needs, conditions, and work responsibilities.