Field Maintenance Specialist

5 days ago


East Syracuse, New York, United States cumberlandfarmsinc Full time
Job Summary:

The Field Maintenance Technician will travel to store locations to perform maintenance and service repairs on various types of commercial food service equipment. This role requires strong technical skills and the ability to work independently with minimal supervision.

Key Responsibilities:

  • Repair and/or refurbish equipment such as frozen beverage units, fountain soda units, coffee brewers, gas dispensing equipment, refrigerated cases, and other food service equipment.
  • Perform preventative maintenance on equipment such as frozen beverage units, fountain soda units, coffee brewers, high speed ovens, and other food service related equipment.
  • Manage parts inventory on their assigned service truck by conducting weekly cycle counts and periodic physical inventory.
  • Travel to multiple store locations during the entire shift and work independently the majority of the time.
  • Receive dispatches via email and phone, and work with dispatchers to ensure prioritization of work with the goal of maximizing equipment up-time.
  • Update job status and notes via online work order management system, provide detailed resolution notes.
  • Maintain truck inventory accuracy by performing weekly cycle counts and annual inventory.
  • Ensure service vehicle is maintained, clean, and well stocked with service parts.
  • Perform other job-related duties as assigned by Department Manager.

Working Relationships:
Internal Facilities Managers, dispatchers, and parts department, to include Retail Store team members.

Requirements:

  • High school diploma or equivalent required.
  • Trade school and/or Associates Degree preferred.
  • 0-2 years of related experience required.
  • 2+ years of experience repairing food service equipment such as high speed ovens, food warmers, coffee brewers, frozen beverage equipment, fountain soda units, roller grills, and other related equipment preferred.

Physical Demands:

  • Must be able to lift 80 pounds.
  • Grasping/Griping/fine manipulation.
  • Pushing/pulling/bending/kneeling/twisting/climbing on a regular basis.
  • Carrying/sitting/walking/standing and lifting above shoulder level on a regular basis.

Travel:
As a Field Tech, this position will travel to multiple store locations during the entire shift.

Hours & Conditions:
Hours and shift times can vary. Must be flexible and have the ability to work overtime when needed.

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