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Quality Assurance Nurse Specialist

2 months ago

Dallas, Texas, United States Texas Department of Aging & Disability Services Full time
Job Overview:

Quality Assurance Nurse II

This role necessitates a valid Texas Registered Nurse license (in good standing).

The position is mobile and may be filled statewide.

The Texas Department of Aging & Disability Services (DADS) Medicaid CHIP Services (MCS) division is seeking a highly skilled individual to take on the role of Quality Assurance Nurse II within the Quality Monitoring Program (QMP). The QMP is dedicated to addressing conditions in Texas Nursing Facilities (NFs) that may pose risks to the health, safety, and welfare of residents.

MCS is committed to delivering quality, cost-effective services to Texans.

The ideal candidate excels in a collaborative environment that prioritizes teamwork to achieve objectives, maintains high professional standards, embraces continuous learning, employs critical thinking for effective execution, and upholds integrity in all actions.


The Quality Assurance Nurse II reports to the Quality Monitoring Nurse Manager. This position plays a crucial role in MCS's mission by conducting monitoring visits in Texas nursing facilities.

The Quality Assurance Nurse utilizes nursing expertise to evaluate conditions that could jeopardize the health, safety, and welfare of facility residents and aids providers in enhancing their systems.

This role requires the application of complex nursing knowledge and adherence to the Texas Nursing Practice Act.

The Quality Assurance Nurse II operates with limited supervision, allowing for significant initiative and independent judgment.

The Quality Assurance Nurse applies nursing expertise to assess conditions that may endanger facility residents' health, safety, and welfare while assisting providers in system improvements.

Key Responsibilities:

  • Regularly attends work in accordance with agency leave policies and performs additional duties as assigned.
  • Collaborates across MCS to identify innovative and effective solutions. Maintains cooperative relationships with colleagues and facility staff. Performs other tasks as directed by Nurse Manager III or Nurse Program Manager V.
  • Must be willing to travel with overnight stays up to 80% of the time.
  • Conducts various types of visits, including quality monitoring visits, rapid response team visits, and in-service visits as assigned. Evaluates facility systems through observations, interviews, and record reviews, identifying strengths and areas for improvement. May serve as a team coordinator on Rapid Response Team visits. Makes recommendations for improvement based on evaluations. Instructs and assists nursing facilities in achieving best practices. Reviews facility policies and performance reports to ensure alignment with evidence-based best practices. (60%)
  • Documents comprehensive and accurate reports of monitoring visits. Communicates findings, recommendations, and technical assistance to facility administrators and staff. Disseminates educational materials and tools. (30%)
  • Provides in-service education and training to facility professional staff regarding evidence-based best practices. (5%)
  • Engages with various audiences to provide clinical information, address inquiries, and resolve issues. Maintains current knowledge by attending meetings, seminars, and reviewing program policies and procedures. (5%)
Required Knowledge, Skills, and Abilities:

  • Understanding of nursing principles and professional standards of patient care.
  • Familiarity with local, state, and federal laws and regulations related to long-term care, along with an understanding of long-term care facility operations.
  • Proficiency in modern office management practices and technology tools such as Microsoft Office, SharePoint, and Teams.
  • Ability to research, create, analyze, monitor, and evaluate complex clinical issues.
  • Strong communication and public speaking skills.
  • Capability to manage multiple priorities effectively.
  • Skill in promoting data-driven decision-making by identifying trends and evaluating alternatives.
  • Experience working with diverse groups, resolving conflicts, and building consensus.
  • Ability to gather, evaluate, and analyze facts through observation, interviews, and record reviews.
  • Competence in interpreting policies, procedures, and regulations related to long-term care facilities.
  • Effective organizational and presentation skills, both orally and in writing.
  • Ability to collaborate across HHS/MCS/QMP to achieve objectives.
  • Capacity to balance team and individual responsibilities.
  • Judgment to work independently with moderate direction.
  • Physical ability to lift up to twenty-five pounds.