Supply Chain Operations Manager

3 days ago


Chicago, Illinois, United States Austin Hardware & Supply Company Full time

Job Title: Supply Chain Operations Manager

 

We are seeking a highly experienced Supply Chain Operations Manager to join our team at Austin Hardware & Supply Company. As a Supply Chain Operations Manager, you will be responsible for managing the supply chain operations of our company, including the Vendor Managed Inventory (VMI) program for our customers.

 

Responsibilities:

  • Serve as the customer's advocate to resolve any problems with Austin Hardware service.
  • Ensure on-time delivery of products.
  • Ensure that a 98% in-stock service level exists for each account, proactively work with the VMI Team and VMI Program Inventory Manager (PIM) in reviewing the customer and Austin Hardware's inventory positions on a daily basis and react with a sense of urgency.
  • Ensure proper packaging is used per our agreements.
  • Perform the physical restocking of customer's shelves to required inventory levels.
  • Monitor stock levels at the customer's facility and generate replenishment orders to bring stock up to required levels.
  • Maintain the Austin stocking area at the customer's facility in a clean, orderly, and well-labeled manner.
  • Review and recommend to the VMI Team or the VMI PIM, changes to the customer stocking level to insure excellent service levels.
  • Identify products or services that Austin may provide to the customer and communicate that information back to Austin sales contact.
  • Monitor dead and obsolete inventory status communicating to VMI Team or VMI PIM.
  • Be Austin's on-site representative to all departments at the customer's facility and work to suggest improvement to the VMI program with the customer and Austin management team.
  • Travel overnight if required.
  • Facilitate and/or conduct quarterly inventory audits in conjunction with the VMI Team or VMI PIM.
  • Other VMI-related tasks as requested.

 

Requirements:

  • A High School degree and/or 1 year's experience in a warehouse or inventory control environment.
  • The ability to learn Austin's VMI operating procedures and use them effectively to help manage VMI accounts.
  • A Valid Driver's License, Approved DOT Physical Forklift Certification, Minimum Ability to Safely Use and Operate the Following Equipment Standard office equipment Warehouse equipment such as pallet jacks and forklifts Must be able to master the technology used in the VMI program (scanner guns, the ERP system, web-based tools, etc.).

 

Estimated Salary Range: $55,000 - $70,000 per annum, depending on experience.



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