Restoration Division Lead
1 week ago
We are a global stable instrument manufacturer serving multiple industries.
Salary Range:$80,000 - $100,000 per year.
Job Description:We seek a skilled Restoration Division Lead to oversee our dispatch team in Boca Raton, FL. You will develop and implement strategies to improve customer satisfaction, provide technical support, and train staff on new technologies.
You will supervise, assign, review, and participate in the work of dispatchers who receive and dispatch emergency and non-emergency calls. Your responsibilities will include staff development, performance management, employee relations, prioritizing, and assigning work-related activities.
You will collaborate with other departments to achieve business objectives, record updates on the daily operations calendar, and input job leads and client information into Shiggy.
Required Skills and Qualifications:- Associate degree or higher; or with a minimum of 3-5 years working in the construction industry and/or training; or equivalent combination of education and experience.
- Certification a plus.
- Excellent leadership and communication skills, with the ability to motivate teams.
- Ability to analyze problems and implement effective solutions.
Software Skills:
- Microsoft Office suites (Word, Excel, Outlook)
- Acumatica
- Timekeeping software
- Shiggy
We offer a competitive salary and comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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