Retail Sales Associate

4 days ago

Toledo, Ohio, United States 7-Eleven Full time
About the Role

We are seeking a highly skilled and motivated Retail Sales Associate to join our team at 7-Eleven. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our stores.

Job Description

Main Responsibilities:

  • Provide prompt and courteous customer service, ensuring guests have a positive experience in our stores.
  • Ring up all sales accurately and efficiently using point-of-sale equipment, while utilizing suggestive selling techniques to enhance customer satisfaction.
  • Maintain ethical integrity and honesty when handling cash, checks, and other forms of payment, adhering to company policies and procedures.
  • Follow established protocols to prevent loss of cash and merchandise due to employee, vendor, or customer actions.
  • Safeguard cash and merchandise, following company robbery prevention and reaction procedures as outlined in the Emergency Response and Reporting Procedures and Policy Manual.
  • Ensure store cleanliness and presentation by performing duties necessary to maintain internal and external areas, including floors, windows, restrooms, food preparation areas, shelves, and counters.
  • React promptly and tactfully to customer complaints, reporting incidents to management as needed.
  • Fulfill transactions according to company policy, including lottery sales and redemption, vendor coupon redemptions, approved credit card transactions, and more.
  • Adhere to company safety and security policies, identifying and eliminating potential hazards, and reporting unsafe acts or conditions to management.
  • Prepare and submit required accident/incident reports, immediately notifying Facility Managers of such events.
  • Maintain gas island cleanliness, safety, and stock levels, addressing oil spills, windshield fluid, pumps, and other concerns.
  • Comply with food safety standards, adhering to proper handling procedures, temperature requirements, and sanitary standards.
  • Receive products from vendors, following correct procedures, and assist management with vendor check-in.
  • Maintain accurate inventory levels and conduct audits as necessary.
  • Stay knowledgeable about all product offerings and promotions.
  • Complete all required paperwork accurately, including vendor invoices and job assignment sheets.
  • Maintain a professional appearance consistent with company uniform and personal appearance policies.
  • Perform other duties as assigned.
  • Attend work on time and adhere to scheduled hours.
Requirements and Qualifications

Key Requirements:

  • High school diploma or equivalent required.
  • Prior retail or sales experience preferred.
  • Excellent communication and interpersonal skills essential.
  • Able to lift up to 25 pounds and stand for long periods.
  • Ability to work flexible schedules, including evenings and weekends.
Benefits

We offer a competitive salary range of $40,000 - $60,000 per year, depending on location and experience. Additionally, our comprehensive benefits package includes medical, dental, and vision insurance, paid time off, and opportunities for career advancement.

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