Parts Counter Specialist

20 hours ago


Pueblo, Colorado, United States North American Truck & Trailer, Inc. Full time
Company Overview
Proudly serving the truck industry, North American Truck & Trailer, Inc. is a leader in providing exceptional customer experiences. Our mission is to deliver top-notch products and services that exceed our customers' expectations.

Salary
$45,000 - $60,000 per year, based on experience. A competitive wage and benefit package, including 401(k) retirement plan with company match, medical, dental, and vision insurance, life insurance, short- and long-term disability insurance, paid vacation, sick, and holidays, OEM training incentive for parts and service personnel, tool reimbursement for service employees, tuition reimbursement for service employees, discount on parts/labor and vehicle purchases, and employee referral bonus.

Job Description
This role involves interacting directly with customers, providing excellent customer service skills, including effective communication and problem-solving. The ideal candidate will be knowledgeable about different types of parts, their specifications, and compatibility with various makes and models of vehicles or equipment. They will assist customers in finding the right parts, process orders, manage inventory, provide technical advice, resolve problems, and maintain accurate records.

Required Skills and Qualifications
Key aspects of this role include customer service, parts identification, order processing, inventory management, technical knowledge, problem resolution, documentation, collaboration, and physical stamina to lift up to 100lbs occasionally. The successful candidate must be able to participate in all available training programs and demonstrate a strong work ethic.

Benefits
In addition to the salary and benefits mentioned above, we offer a supportive work environment that values camaraderie, respect, and mutual support. Our team is dedicated to fostering a family-like atmosphere where every member's contributions are acknowledged and celebrated. We pride ourselves on promoting career growth and opportunities for advancement.

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