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Service Technician

2 months ago

Crofton, Maryland, United States Nexus Technologies Full time

About Nexus Technologies

Nexus Technologies is a leading provider of innovative solutions in the field of automation technology. We are committed to delivering exceptional service and support to our customers, and we are seeking a highly skilled Service Technician to join our team.

Job Summary

We are looking for a Service Technician with a strong background in electrical engineering and automation technology. The successful candidate will be responsible for providing first and second level support to our customers, commissioning standard and custom machines, conducting product and service trainings, and creating feasibility analyses.

Key Responsibilities

  • Provide first and second level support to national and international customers with service inquiries
  • Commission standard and custom machines in national and international settings
  • Conduct product and service trainings
  • Create feasibility analyses
  • Clarify and identify spare parts
  • Handle warranty and goodwill requests
  • Support international representatives
  • Document and manage service cases and machine lifecycle in CRM system

Requirements

  • Successfully completed training as an electrician with further education as an electrical engineer
  • Alternatively, a successfully completed degree in electrical engineering
  • Several years of experience in the field of service, with a focus on (custom) machine construction
  • Excellent knowledge of automation technology, particularly in PLC programming, SIMATIC S7, TIA Portal, B&R, Beckhoff