Claims Processor

Alera Group is seeking a skilled Claims Coordinator to join our Property & Casualty team in Grand Rapids, MI.

• Manage and coordinate all aspects of the claims process for property and casualty clients.
• Communicate with clients, insurance carriers, and internal teams to ensure a smooth and efficient claims experience.
• Process claims documentation, maintain accurate records, and prepare reports for insurance carriers and clients.
• Work closely with insurance carriers to facilitate the claims process, including follow-up, negotiations, and resolution of issues.
• Ensure compliance with industry regulations and company policies.
• Identify and resolve issues or discrepancies in claims processing.
• Deliver exceptional service to clients, exercising independent judgment and decision-making.
• Support claims process through research and expertise.

• 1-2 years of experience in a claims handling or insurance-related role within Property and Casualty.
• Possess or willing to obtain a Property & Casualty license.
• Ability to read, analyze, and interpret insurance coverages.
• Good customer service and interpersonal and analytical skills.

• Competitive base salary.
• Comprehensive benefits package, including medical, dental, STD, LTD, and life insurance.
• 401k plan and paid time off.

Alera Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment.