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Wine and Spirits Retail Associate

2 months ago

Bronx, New York, United States FreshDirect Full time
About the Role

FreshDirect Wines and Spirits is seeking a part-time Retail Associate to join our team at our flagship store in the Brooklyn Navy Yard. As a Retail Associate, you will play a key role in providing exceptional customer service, helping customers select wines and spirits, and maintaining a welcoming and organized store environment.

Responsibilities
  • Customer Service: Assist customers with wine and spirits recommendations, pairings, and sales, focusing on developing repeat business and building strong relationships with customers.
  • Store Operations: Assist with daily store operations, including opening and closing procedures, receiving shipments, and maintaining inventory levels.
  • Product Knowledge: Develop and maintain a strong knowledge of wines and spirits, including their characteristics, pairings, and price points.
  • Visual Merchandising: Maintain a visually appealing store environment, including restocking shelves, rotating inventory, and ensuring a clean and organized store.
  • Social Media: Assist with social media promotions and postings to engage with customers and promote the store's products and services.
Requirements
  • Wine and Spirits Knowledge: An appreciation of wines and spirits of all price levels and a strong knowledge of wine and spirits.
  • Customer Service: Excellent customer service skills and the ability to work effectively with customers.
  • Communication: Strong verbal and written communication skills and the ability to work effectively in a team environment.
  • Availability: Ability to work weekends and nights consistently and to lift 40 pounds.
About FreshDirect

FreshDirect Wines and Spirits is a leading wine and spirits retailer with a commitment to providing exceptional customer service and a wide selection of high-quality products. We are a dynamic and growing company with a strong focus on innovation and customer satisfaction.