Medical Support Professional

1 week ago

Parma, Ohio, United States Apex Dermatology and Skin Surgery Center LLC Full time
Job Overview

Apex Dermatology & Skin Surgery Center is a rapidly growing, cutting-edge skincare facility that empowers its employees to deliver exceptional patient experiences. We are currently seeking a highly skilled Medical Support Professional to join our team.

This is a Full-time, hourly position. This role requires strong administrative and clinical skills, including maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. Ideal candidates possess excellent problem-solving and analytical skills, an ability to work as a team member, and are well-organized with strong attention to detail.

We offer a comprehensive benefits plan that includes a Monday thru Friday schedule, Paid Time Off, Paid Holidays, Medical, Dental, Vision, Life Insurance, Short-Term Disability, and 401(k). Additionally, we provide Discounts on Derm services, Travel and leisure discounts, sporting event, concert and special event discounts, discounted movie tickets and more.

The estimated salary for this position is $17-$20 per hour based on the location and industry standards.

Key Responsibilities
  • Escort patients to exam rooms in order of appointment times, obtain short history and vital signs as required by patient's chief complaint, update patient medication list, and set up exam room according to scheduled procedure or anticipate provider's needs if non-scheduled procedure is likely.
  • Transcribe during visit and assure documentation of patient care to meet criteria dictated by legal practice, state health laws, and Medicare regulations.
  • Assist physician with biopsies and surgical procedures, educate patient as required after physician establishes the treatment plan, and ensure that the patient understands the treatment plan, understands the proper use of their medications, and understands their responsibility for compliance with the treatment plan prior to leaving the office.
  • Straighten and clean exam rooms after patient visits, maintain patient records and charts, institute emergency care appropriately, accurately, and professionally, demonstrate proper judgment and decision-making skills when necessary and adhere to practice policies, monitor and complete lab documents, biopsy and culture book, telephone encounters, and team task box within the EMR, handle all clinical phone calls in conjunction with the providers, maintain and follow up with biopsy results for patients, assist with autoclave procedures and quality controls, and complete clerical functions as directed such as prior authorizations, schedule new and follow-up appointments, answer phones, scanning documents into the EMR.
Requirements
  • Strong Communication skills, Strong team-Building skills, Ability to Multi-task, flexibility, Telephone skills, customer service skills, time management, organization, attention to detail, scheduling, word processing, professionalism, focus on quality, knowledge of basic computer software programs, and knowledge of medical terminology.
  • Preferred - BA/BS in a relevant field, 2 years of experience as a medical assistant, 1 year experience in Dermatology, Current and valid documentation as a Certified (Registered) Medical Assistant or working towards gaining certification.

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