Restaurant Team Member
22 hours ago
Job Title: Restaurant Team Member
Reports To: Restaurant Manager
Job Summary:
A Restaurant Team Member at HZ Coffee Group LLC is responsible for preparing food and beverages according to our operational standards, providing guests with excellent service, and maintaining a clean, safe, and organized workspace.
Key Responsibilities:
- Follow Brand standards, recipes, and systems
- Follow food safety standards
- Prepare food and beverages
- Assemble and package orders and serve to guests
- Understand restaurant menu, including limited time offers and promotions, and be able to answer guest questions
- Maintain a clean and organized workstation
- Clean equipment and guest areas
- Stocking items such as cups, lids, etc. at workstation
- Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
- Follow speed of service standards
- Serve and communicate with guests
- Maintain a guest-focused culture in the restaurant
- Communicate effectively with managers and coworkers
- Organize and maintain stock room and refrigerated areas
Requirements:
- None
Competencies:
- Works well with others in a fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and adapt to change
- Guest-focused
Physical Demands/Working Conditions:
- Standing on feet
- Repetitive motion including bending, stooping, and reaching
- Lifting objects including boxes, ice, and product up to 20lbs (if applicable)
- Working in a small space
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