Alarm Systems Specialist

2 weeks ago


Providence, Rhode Island, United States Securitas Electronic Security Full time
Job Summary

Securitas Electronic Security is seeking a skilled Alarm Technician to join our team. As a key member of our security solutions team, you will be responsible for ensuring the optimal performance and reliability of our security systems.

Responsibilities
  • Respond to trouble tickets to ensure application uptime and system performance
  • Work individually and as a team to diagnose and resolve application issues
  • Execute preventative maintenance tasks to maximize application availability and identify system faults
  • Perform routine configuration changes (user permissions, application configuration, etc.)
  • Document all system modifications through a digital change control tracking system
  • Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
  • Perform pre-deployment end to end testing of all upgrades and major modifications
  • Perform on site installations of software upgrades and major modifications
Requirements
  • RI or Mass Systems Technician License Required, no exceptions
  • On-call Shift required
  • Minimum Requirements
  • High School Diploma Required
  • Servicing and troubleshooting Fire systems a Plus
  • Lenel OnGuard Certification, other enterprise grade access control system certification a plus
  • Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus
  • Strong working knowledge of Windows Server and Client environments
  • Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Strong written and verbal communications skills
  • Working knowledge of network communications and IP addressing
  • Excellent problem solving and analytical skills
  • Excellent time management skills
  • Positive attitude and strong work ethic
What We Offer
  • Highly competitive salary
  • Company training and industry leading certification program
  • Company Vehicle
  • Company Cell Phone
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.



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