Alarm Systems Specialist
2 weeks ago
Securitas Electronic Security is seeking a skilled Alarm Technician to join our team. As a key member of our security solutions team, you will be responsible for ensuring the optimal performance and reliability of our security systems.
Responsibilities- Respond to trouble tickets to ensure application uptime and system performance
- Work individually and as a team to diagnose and resolve application issues
- Execute preventative maintenance tasks to maximize application availability and identify system faults
- Perform routine configuration changes (user permissions, application configuration, etc.)
- Document all system modifications through a digital change control tracking system
- Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
- Perform pre-deployment end to end testing of all upgrades and major modifications
- Perform on site installations of software upgrades and major modifications
- RI or Mass Systems Technician License Required, no exceptions
- On-call Shift required
- Minimum Requirements
- High School Diploma Required
- Servicing and troubleshooting Fire systems a Plus
- Lenel OnGuard Certification, other enterprise grade access control system certification a plus
- Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus
- Strong working knowledge of Windows Server and Client environments
- Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Strong written and verbal communications skills
- Working knowledge of network communications and IP addressing
- Excellent problem solving and analytical skills
- Excellent time management skills
- Positive attitude and strong work ethic
- Highly competitive salary
- Company training and industry leading certification program
- Company Vehicle
- Company Cell Phone
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday and sick time
- Educational Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and more
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
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