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Clinical Services Manager

2 months ago

Conway Arkansas, United States Conway Behavioral Health Full time
Job Summary

We are seeking a highly skilled and experienced Director of Clinical Services to join our dynamic leadership team at Conway Behavioral Health. As a key member of our organization, you will be responsible for directing, planning, coordinating, monitoring, and supervising clinical services and the delivery of behavioral health/clinical services.

Key Responsibilities
  • Direct and oversee program operations, including budget management, developing marketing and strategic plans, and independent decision making for programs requiring clinical expertise.
  • Develop, plan, and implement program goals, objectives, personnel, resources, and equipment.
  • Provide direction and oversight to staff members.
  • Serve as a member of the facility leadership team.
  • Provide clinical consultation, oversight of case planning, and care coordination.
  • Responsible for a limited caseload as needed.
  • Ensure that services are focused on the patients' presenting treatment needs and requests for service.
  • Direct crisis intervention efforts and intervene as required.
  • Provide staff management, including hiring, development, training, performance management, and communication to ensure effective and efficient department operation.
  • Review caseloads regularly to ensure appropriate utilization of services.
  • Provide onsite coverage for other programs when needed, develop and execute new programs according to market needs, and may provide training, case consultation, and on-call coverage during and after program hours as needed.
  • Develop and implement operating policies and procedures for the facility.
  • Ensure procedures and workflow are consistent with organizational objectives, treatment protocols, regulations, and standards of care.
  • Ensure operations conform to established environmental, safety, and infection control requirements.
  • Demonstrate a positive, empathetic, and professional attitude towards customers always.
Requirements
  • Master's degree in Behavioral or Mental Health degree.
  • Four or more years' experience working with the population of the facility required.
  • Two or more years of previous supervisory experience required.
  • LMFT or LPC or LMSW, or LCSW required.