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Retail Operations Associate

2 months ago

Shrewsbury, New Jersey, United States Aldi Inc. Full time


As a Retail Operations Associate, your primary role will involve product merchandising, inventory management, and maintaining a clean and organized store environment.

You will contribute to an exceptional shopping experience by collaborating with the Aldi team and delivering outstanding customer service.

Position Type: Full-Time

Average Hours: 32-40 hours per week

Starting Wage: $18.00 per hour

Note:
this position will train at a nearby store until the new store opens.

Key Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

  • Exhibit the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) as required for the role.
  • Process customer transactions, maintain cleanliness, and ensure shelves are stocked and displays are organized.
  • Deliver exceptional customer service, assisting shoppers throughout their experience.
  • Work collaboratively with team members and communicate effectively with store management.
  • Provide constructive feedback to management regarding products, inventory discrepancies, scanning errors, and general concerns.
  • Participate in inventory counts as per guidelines and monitor inventory accuracy.
  • Adhere to cash handling policies and procedures to minimize losses.
  • Comply with all established company policies and procedures while maintaining the security and confidentiality of documents and data.
  • Perform other assigned duties as necessary.

Physical Requirements:

  • Ability to stock merchandise from receiving areas to shelves; capable of lifting products weighing up to 45 pounds and placing them on shelves at various heights.
  • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and navigate throughout the store.
  • Must be able to perform duties with or without reasonable accommodation.

Qualifications:

  • Must be at least 18 years of age to qualify for this role at Aldi.
  • Ability to provide prompt and courteous customer service.
  • Proficient in operating a cash register efficiently and accurately.
  • Ability to safely and effectively operate equipment, including electric/manual hand jacks, floor scrubbers, and cardboard balers.
  • Capable of performing general cleaning duties to meet company standards.
  • Ability to interpret and apply company policies and procedures.
  • Excellent verbal and written communication skills.
  • Ability to work independently as well as collaboratively within a team environment.
  • Strong organizational skills, attention to detail, and the ability to follow instructions while multitasking efficiently.
  • Meet any state and local requirements for handling and selling alcoholic beverages.

Education and Experience:

  • High School Diploma or equivalent preferred.
  • Prior experience in a retail setting preferred.
  • A combination of education and experience providing equivalent knowledge.