Security Officer

4 weeks ago


Rochester, New York, United States LV Search Partners Full time

About the Role

As a Security Officer at LV Search Partners, you will play a vital role in promoting safety and security throughout our property. You will interact with team members, guests, visitors, and vendors, ensuring a positive and secure experience for all.

Responsibilities

  • Deliver exceptional guest service while maintaining a professional attitude.
  • Advocate for our loyalty program to guests, promoting a positive experience.
  • Monitor and authorize the entry and exit of team members, guests, visitors, and vendors, safeguarding against theft and ensuring the security of company assets.
  • Patrol the premises to prevent and identify signs of intrusion or rule violations, respond to alarms, and secure vehicles, doors, windows, and gates.
  • Use verbal de-escalation skills to defuse tense situations, maintaining a calm and professional demeanor.
  • Observe assigned internal and external areas for unusual activities, approaching and discouraging loiterers and panhandlers.
  • Assist in removing disruptive individuals from the property and document these incidents.
  • Conduct investigations involving guests, collaborating closely with Surveillance and completing necessary documentation to support findings.
  • Collect, document, and properly dispose of confiscated items, noting those that serve as evidence.
  • Maintain incident logs and prepare reports to record all activities impacting the property, team members, and guests.
  • Accompany team members who are collecting and transporting cash on property.
  • Maintain objectivity, exercise sound judgment, and demonstrate emotional control.
  • Uphold the highest standards of integrity in all situations, recognizing the requirements of a regulated business.
  • Respond to medical emergencies in accordance with departmental policies and procedures.
  • Safely operate assigned vehicles to transport individuals to and from various locations.
  • Maintain secure control of assigned keys.
  • Effectively use radio communication systems along with departmental codes and call signs.

Requirements

  • High School Diploma
  • Experience in a Security Officer role
  • Provide exceptional service for team members and guests

Benefits

  • Medical/Dental/Vision
  • 401k

Interview Process

Step 1: LVSP Prescreen

Step 2: Introduction call with HR

Step 3: Video call with the hiring manager

Step 4: Final Interview with the CEO

Step 5: Decision time


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