Retail Store Supervisor
19 hours ago
At Ocean State Job Lot, we are seeking a highly motivated and experienced Retail Front End Supervisor to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth operation of our front-end services, including customer service, cash handling, and inventory management.
Key Responsibilities:- Provide exceptional customer service and ensure a positive shopping experience for our customers.
- Supervise and train sales associates and secondary front-end associates to ensure they are meeting company standards.
- Ensure compliance with company policies and procedures, including cash handling and inventory management.
- Coordinate scheduling and staffing to ensure adequate coverage at the front-end service desk.
- Maintain a clean and organized front-end service area, including the register area and merchandise displays.
- Communicate effectively with store management and other team members to ensure seamless operations.
- Minimum 6 months supervisory and customer service experience required.
- Experience in a related retail environment preferred.
- Effective communicator with strong interpersonal skills.
- Ability to work independently with minimal supervision.
- Strong problem-solving and analytical skills.
- Passionate about delivering exceptional customer service.
- Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
- May require extended periods of standing, walking, and moving around the store.
- May require occasional lifting of up to 35 pounds.
Ocean State Job Lot is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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