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Hospitality Team Member

2 months ago

Memphis, Tennessee, United States Suncakes NC LLC Full time

Job Summary:

Suncakes NC LLC is seeking a skilled and friendly Host/Hostess to join our team. As a Host/Hostess, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:

  • Greet guests and seat them promptly, cheerfully, and courteously.
  • Manage the waiting area and ensure it is clean and organized.
  • Answer phone calls and take To-Go orders in a professional and efficient manner.
  • Enter and package To-Go orders accurately and in a timely manner.
  • Work collaboratively with the kitchen and server teams to ensure seamless service.
  • Maintain a high level of knowledge about menu items, promotions, and events.
  • Provide exceptional customer service and resolve any guest complaints in a professional and courteous manner.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to lift 25-50 pounds and stand for up to 8 hours.
  • Ability to work in a fast-paced environment and multitask effectively.
  • High school diploma or equivalent required.

What We Offer:

Suncakes NC LLC offers a competitive salary and benefits package, as well as opportunities for professional growth and development.