Location

This position is based in a retail environment focused on delivering exceptional customer service.

Role Overview

The Personal Stylist is responsible for fostering a culture of service and sales within the store, enhancing customer relationships through personalized styling advice and tailored product selections.

Key Responsibilities

Customer Engagement

• Maintains a service-oriented atmosphere that ensures all customers feel appreciated and valued.
• Demonstrates effective relationship-building and styling techniques, educating both the team and customers on the advantages of personal styling services.
• Creates opportunities for both spontaneous and scheduled appointments to strengthen customer connections and achieve sales targets.
• Promotes the use of technology to enhance customer interactions and encourages the team to maximize sales opportunities.

Collaboration and Mentorship

• Fosters an inclusive environment by encouraging diverse perspectives and amplifying all voices.
• Identifies areas for improvement in personal styling knowledge among team members and takes action to address these gaps through training and initiatives.
• Utilizes available resources to enhance the team's understanding of apparel styling and product offerings, boosting their confidence in customer service.

Visual Merchandising and Business Insight

• Analyzes store performance to understand consumer trends, influencing product selection and sales strategies.
• Maximizes foot traffic and identifies opportunities for business growth through outreach and networking efforts.
• Collaborates with the visual merchandising team to refresh displays and highlight new arrivals and popular items.
• Ensures accountability for personal styling hours while maintaining a customer-first approach and flexibility in service coverage.

Communication and Relationship Building

• Shares customer insights and shopping behaviors with leadership and styling teams through established communication channels.
• Builds productive relationships with leadership and sales teams to foster a collaborative, customer-focused environment.
• Contributes to a positive team atmosphere through various initiatives and recognition programs.
• Works with store leadership to curate events and experiences that resonate with local customers and enhance brand engagement.

Qualifications

• Passionate about the Anthropologie brand.
• Minimum of 2 years experience in customer relationship management or clienteling.
• Strong interest in apparel styling.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Benefits

Anthropologie offers a comprehensive benefits package, which may vary based on location and employment status. Benefits include medical, dental, vision, paid time off, generous employee discounts, retirement savings, and more.

Compensation

Starting pay is USD $21.00 per hour.

Diversity and Inclusion

Anthropologie is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all individuals, regardless of race, color, sex, religion, age, disability, national origin, or any other protected characteristic.